Refund and Returns Policy for BLINKNAPOO

Effective Date: March 11, 2025
Address: 2078 Brian Dr, Merrick, New York (NY)
Phone: (516) 623-6151
Email: info@blinknapoo.com

At BLINKNAPOO, we are committed to providing high-quality sneakers and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to make your shopping experience smooth and stress-free.

1. Eligibility for Returns

Customers may return items within 30 days of receiving the order, provided that:

  • The sneakers are in their original, unworn condition, with tags and packaging intact.
  • The product has no visible signs of wear, dirt, or damage.
  • The return request is initiated within the return period.

2. Non-Returnable Items

The following items are not eligible for returns:

  • Sneakers that have been worn, washed, or altered.
  • Clearance or final sale items.
  • Gift cards or promotional items received during special events.

3. Refund Process

Once we receive and inspect your return, we will process the refund within 7-10 business days:

  • Refunds will be issued to the original payment method.
  • If the return does not meet our criteria, we will notify you and offer to send the item back.
  • Shipping fees are non-refundable, except in cases of defective or incorrect items.

4. Exchanges

  • If you need a different size or color, we recommend placing a new order and returning the original item for a refund.
  • Exchange requests depend on stock availability.

5. How to Initiate a Return

  1. Contact our customer support at info@blinknapoo.com with your order number and reason for return.
  2. We will provide a return authorization and shipping instructions.
  3. Pack the item securely and send it back using a trackable shipping method.
  4. Once received and inspected, we will process your refund or exchange.

For further assistance, reach out to us at info@blinknapoo.com. By purchasing from BLINKNAPOO, you agree to this Refund and Returns Policy.